Since administrators are now free to use even the maximum resolution of 648×648 pixels, users’ photographs can now look way better during conversations. The most important improvement, however, is that with Exchange 2013/2016 onboard the image sizes don’t have to be limited to 96×96 pixels anymore. Things get better if you have Exchange 2013 or 2016 onboard, in which high resolution users’ images can be stored directly in mailboxes and accessed by Exchange Web Services (EWS). Since the Lync 2013 client allows for displaying larger images, thumbnails are sometimes scaled up even to 648×648 pixels and that results in an image blur. The image distortion results from the difference between the maximum image size that can be stored in the thumbnailPhoto attribute in Active Directory (96×96 pixels) and the size of the photo in the Lync call window.
We probably all know these blurry images appearing in Lync 2013 clients during the Lync call. This new feature, although extremely helpful for users, brought new challenges from the infrastructure and administration point of view.
Starting with the 2010 edition of Outlook, Lync and Exchange users are finally able to have their photos displayed directly in Outlook and Lync clients in conversations.
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